If the Centre or candidate is not satisfied with decisions taken on malpractice, special considerations, special arrangements or the outcome of a revision of paper it is possible to appeal by submitting a request to ESaT Ltd. 

Any enquiries and appeals must be sent to ESaT Ltd within 15 days of the date of the Test Session. 

ESaT Ltd will not enter into any communication about an appeal with candidates or their parents. All communications must be through the Course Coordinator.